Then you can try to launch the software once again and go with the on-screen prompts to make the device be recognized. Stop using the program on your computer and then turn it off. If there is any update available, you should go with the instructions to upgrade the software.Ģ) Directly download the latest version of the software. To ensure that, you have two ways:ġ) Click menu icon on the top right corner of the program and choose Check for Update option.
Install the Latest Version of the ProgramĪn outdated version of the program would cause the recognition failure so installing the most recent software version is also a solution to solve the problem. To confirm that, you can go to the corresponding page - MobiKin Assistant for Android, MobiKin Doctor for Android, MobiKin Transfer for Mobile, MobiKin Eraser for Android or MobiKin Backup Manager for Android to have a check. It is possible that your Android phone is not supported by the software, so you need to ensure whether your mobile phone is on the supported devices list beforehand. Make Sure Your Phone is Supported By the Program
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